What steps should I follow to place an order?

What sizes do you have?

How do I get access to the Starter Kit Benefits?

Is it possible to change my order?

How can I use my discount/promotion code?

How do I add extra items that are not available?


What payment methods do you accept?

Can I pay via bank transfer?

Do you accept cash payments?


Can you deliver directly to my university, student residency or internship workplace?

Can I schedule a delivery day?

What are the delivery options?

What if I do not know or do not have an address in The Netherlands yet?

What happens if my delivery is late?

Can I track my order?

Is there an Express Delivery option?

What happens if I am not home or present to receive my order?

Return Policy

Can I return my order and get a full refund?

I am not going to University anymore, can I cancel my order?